1. Data controller
The data controller for the personal data collected through tlb.es is Team Logyc Business S.L., with Tax ID (NIF) B84143882 and registered office at Calle Gobelas 17, 28023 Madrid, Spain. You can contact us by phone at +34 91 372 80 64 or at the email address tlb@tlb.es.
2. Data we collect
We collect the data that you voluntarily provide through our contact and quote request forms: name, company, email, telephone, country of operation, and information regarding the equipment or spare part requested.
We may also automatically collect browsing data through cookies and similar technologies, as detailed in our Cookie Policy.
3. Purpose of processing
We use your data to respond to your inquiries and quote requests, manage the business relationship, send you information about our products and services when requested, and comply with our legal obligations.
4. Legal basis
The processing of your data is based on the consent you provide by sending us your data through our forms, and on the execution of the business or pre-contractual relationship resulting from your request.
5. Data retention
We will retain your personal data for as long as a business relationship exists or until you request its deletion, and in any case for the legally established periods to address potential liabilities.
6. Recipients and international transfers
Your data will not be transferred to third parties except under legal obligation. Since we provide services to mining operations in several countries outside the European Economic Area, it is possible that part of the logistics management may involve the processing of contact data for transport coordination, applying in all cases the guarantees required by current regulations.
7. User rights
You have the right to access, rectify, and delete your data, as well as other rights recognized by data protection regulations (restriction, objection, and portability), which you can exercise by writing to tlb@tlb.es or to the postal address indicated in point 1, attaching a copy of a document proving your identity.
Likewise, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that the processing of your data does not comply with current regulations.
8. Security
We adopt the necessary technical and organizational measures to ensure the security of personal data and prevent its alteration, loss, unauthorized processing, or access.